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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A pop-up menu will show up. It includes comprehensive info about all the actions that you can perform on the page in question. Each context menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge selection of instructional videos explaining how to work with our Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, have a gaze at our comprehensive FAQ database, which contains questions asked by real users and offers real solutions. We constantly "revamp" our FAQ section with new questions & answers in an attempt to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can contact our excellent team of technical support engineers available 24-7 and eager to help you with any query. Each support ticket you submit will be responded to within sixty minutes (the average response time being about 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 313590

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: [email protected]

Online Contact Form

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